Visitor Information

Hours and Location

Top

Health and Safety

To ensure a safe and enjoyable visit for our visitors and staff, the following health and safety guidelines are in place.

For safety reasons, some spaces may be closed. For more information, visit Site Plan & Facilities.

Cartoon illustration of a woman lying in bed with a washcloth on her forehead. Next to the woman is a thermometer showing a high temperature.

STAY AT HOME IF YOU HAVE SYMPTOMS

If you have any symptoms, please postpone your visit until you are well.

Cartoon illustration of two adults and a child wearing a mask

FACE MASKS RECOMMENDED

Masks are no longer mandatory but recommended in the museums.

Online Ticketing

ADVANCED TICKETS RECOMMENDED

It is strongly recommended that all visitors reserve their tickets in advance to avoid disappointment. This includes Ingenium Members and those visiting during the free hour.

Cartoon illustration of two hands covered in soap suds held under the flow of a water tap.

ENHANCED CLEANING AND HAND-WASHING STATIONS

Hand-sanitizing stations are available throughout the museum. High-touch areas are cleaned and disinfected frequently.

Cartoon illustration of two people in masks looking at colourful mason jars on a shelf. An arrow indicates that they are standing two metres apart.

PHYSICAL DISTANCING RECOMMENDED

Families and other social units keep at least two metres (six feet) apart from others when possible.

CAFM - Visitor Code of Conduct

Visitor Code of Conduct

The Canada Agriculture and Food Museum is a national museum and is open to all. Respectful use of the space, resources, and animals ensures a safe and enriching experience for all visitors.

IMPORTANT! During COVID-19, following the museum and public health guidelines will help to keep you and your loved ones safe during your visit.

We also ask that adhere to the guidelines defined in the PDF below.

Code of Conduct PDF
 

PROHIBITED ITEMS

The possession or use of objects that are dangerous or prohibited by law is not permitted on the premises during museum visits or events.

Backpacks, coolers, sports bags, strollers, and purses may be subject to “bag searches” at all entry points.

The following items are not permitted in the museum, or any event area:

  • Any bag exceeding 35 cm x 35 cm x 15.25 cm in size
  • Hard-covered briefcases
  • Flags, banners, or posters that might obstruct a visitor’s view
  • Alcohol and glass bottles
  • Drones or other similar objects
  • Any object that makes noise (bells, horns)
  • Any animal, except service animals (presentation of certification required)
  • Fireworks or other pyrotechnical apparatus
  • Laser pointers
  • Audio visual equipment; i.e., video cameras on tripods (exceptions need preapproval by Public Affairs  prior entry) Please contact: contact@ingeniumcanada.org
  • Any weapon, pocket knife, cutter, blade, or any other knives, prohibited weapons, blunt objects, aerosol, capsicum/“pepper spray”*
  • Any object deemed suspicious by security personnel*

*Knives, Weapons or Suspicious items

  • Any knife, weapon, or object considered dangerous or risky is prohibited on the premises
  • Any person with that type of item in their possession will be denied access to the venue, unless they voluntarily dispose of the object in the containers provided for this purpose
  • Weapons and other items voluntarily given up for that purpose will be destroyed

Online Ticketing

Advanced ticketing is strongly recommended to avoid disappointment!

Purchase your e-ticket

When purchasing your ticket, you will be able to select a time slot. Your e-tickets will be available to download on your mobile device.

NOTE: E-tickets are non-transferable, and cannot be cancelled. Unable to purchase your tickets online or have questions? Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

Stay at home with symptoms

If you have (mild) symptoms such as shortness of breath, fever, or a sore throat shortly before your planned visit, stay at home. You can switch your ticket to another day, free of charge. Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

FAQ
Do I need to buy tickets in advance? (Click to expand)

Advanced ticketing is no longer required, but it is strongly recommended to avoid disappointment. Using advanced ticketing, you will be able to choose a specific time to start your visit. Unable to purchase your tickets online or have questions? Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

Please ensure you arrive on time. 

What happens if I miss my time slot? (Click to expand)

Visitors are responsible for arriving on time for the visit time indicated on their ticket.

Can I buy a ticket on-site? (Click to expand)

Yes, some tickets are available on site. However, we strongly recommend that visitors purchase their tickets online to ensure they can visit at their desired time. Unable to purchase your tickets online or have questions? Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

Is there a time restriction for my visit inside the museum? (Click to expand)

No, there is no restriction on the duration of your visit. Please note that an average visit takes approximately two hours.

Can I leave the museum and re-enter? (Click to expand)

Yes! Visitors may wish to leave the museum for lunch, then re-enter the museum with the presentation of a valid ticket. 

Can I get a refund or make changes to my reservation? (Click to expand)

Ticket holders are unable to cancel their tickets.

For any inquiries regarding your purchased tickets, please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

I have purchased a ticket and am scheduled to visit the museum soon, but now I have (mild) symptoms. What should I do? (Click to expand)

If you have a cold or other symptoms, please stay at home, in accordance with Ottawa Public Health guidelines. You can switch your ticket to another day, free of charge. Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

I would like to visit the museum with a group; how can I purchase tickets? (Click to expand)

The museum is now accepting self-guided group bookings (minimum 15 people). For group fees, please refer to Admission.

To make a group booking request, please contact us by email or by phone:

Email: contact@IngeniumCanada.org

Telephone: 613-991-3053

Toll-free: 1-866-442-4416

What if I don’t have a credit card, or I am unable to access the e-ticketing portal? (Click to expand)

Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

Hours

The Canada Agriculture and Food Museum is open year-round.

The museum is open to the public seven days a week, from 9 a.m. to 5 p.m.

The museum is open on statutory holidays, except December 25.

The museum offers free admission from 4 p.m. to 5 p.m. Please reserve your tickets in advance.

Admission

Join us at the Canada Agriculture and Food Museum. Admission fees are:

Scroll to the right to view more of the table.

Category Fees
Adult $13.50
Senior (age 60+) / Student* $11.25
Youth (ages 3-17) $11.25
Child (age 2 and under) Free
Family (6 pers. – max 2 adults) $37.50
Member Free

All admission prices do not include applicable taxes and are subject to change without notice.
Admission is free daily between 4 p.m. and 5 p.m. **Advanced ticketing is strongly recommended.

*Students must show valid student identification.
** Free admission does not apply to special exhibitions and events.

Purchase your e-ticket


Complimentary admission

Ingenium offers free admission to all active Canadian military personnel, Canadian military veterans, Indigenous peoples, including First Nations, Inuit and Métis, and a support leader accompanying a person with disabilities. When available, presentation of an Identification Card is requested.

Become a member for unlimited free admission.

Pass Holders

If you have a pass for a free museum visit, please check in at the museum’s front desk. You will be able to access the museum at the next available time slot. Please note that we cannot guarantee access to our museum at a specific time.


Group Fees (minimum 15 people)

Scroll to the right to view more of the table.

 Category Fee (per person)
Adult $11
Senior (age 60+) / Student* $9
Youth  (ages 3-17) $8
Children (ages 2 and under) Free
Bus driver and 1 tour leader
 
Free

All admission prices do not include applicable taxes and are subject to change without notice.

*Students must show valid student identification.
Admission is free daily between 4 p.m. and 5 p.m.

Reservations

Group Reservation Request

You can also connect directly to our Customer Relations team:
Phone: 613-991-3053 or 1-866-442-4416

Tourism professionals

For preferential group rates, send an email to: contact@IngeniumCanada.org.

Location

901 Prince of Wales Drive, Ottawa, Ontario
Please note that visitor parking is located at the Indigo parking lot, accessible via Prince of Wales only.

Parking

ON-SITE PARKING

The museum offers paid, on-site parking, with registration of your licence plate. Please note that visitor parking is located at the parking lot, accessible via Prince of Wales only.

PAY BY PHONE!

Download the Park Indigo app on your phone before your museum visit and skip the lines at the pay stations.

  1. Download the app on IOS or Android.
  2. When you arrive at the museum, find a parking spot.
  3. Using the app, select the museum as your location
  4. Enter your licence plate number
  5. Select the desired amount of time.
  6. Pay by phone and enjoy your museum visit!

*Please pay for parking on-site. Paying in advance does NOT GUARANTEE a parking place.

ON-SITE PARKING FEES

  • $3.25 per hour
  • $8 daily maximum
  • $5 evening flat rate after 5 p.m.

Rates include applicable taxes and are subject to change without notice.
An average visit to the museum lasts 2 hours.

A daily maximum parking ticket is valid at the Canada Agriculture and Food Museum, the Canada Aviation and Space Museum, and the Canada Science and Technology Museum (same day only).

The museum remains committed to providing visitors with an affordable educational experience. All parking revenues will be invested in the museum to support programming. Automated pay stations are conveniently located and easy to use.

FAQ
Will I still be able to use the parking meters on-site?

We recommend visitors download the Park Indigo app on your phone before your museum visit, for a touchless option.

However, for those who are unable to do so, the existing parking meters will be available.

Accessibility

The Canada Agriculture and Food Museum is a working farm located on a national heritage site in the heart of Ottawa. While every effort is made to provide a safe and welcoming atmosphere, some areas of the Museum have limited accessibility. However, the Museum is committed to providing an excellent visitor experience, and Staff will do their best to accommodate visitor needs. If you have questions or concerns about your upcoming visit, please contact us.

All programs, services, and exhibitions at the Museum are offered in both English and French.

Designated Accessible Parking

As part of the Museum’s ongoing commitment to accessibility, designated spaces are available for people with special needs (permit required). There is no fee for parking vehicles with this permit.

Site Plan and Facilities

There are lots of things to see and do as you explore the world’s only working farm in the heart of a capital city! The museum offers visitors a unique opportunity to see diverse breeds of farm animals—important to past and present Canadian agriculture—and to learn about the food they eat. In addition to breeds common to Canadian agriculture, such as Holstein dairy cows and Angus beef cows, the museum also has Canadienne and Milking Shorthorn dairy cows, and Tamworth pigs. Many other breeds of dairy and beef cattle, pigs, sheep, horses, poultry, goats, rabbits and even honeybees round out the collection.

Visit the full list of exhibitions that are open and closed.

colourful illustration of the Canada Agriculture and Food Museum's visitor map

Find your way around the farm with this colourful, easy-to-read map (PDF).

Download Site Plan PDF

The Canada Agriculture and Food Museum includes:

  • learning centre
  • horse and cattle barn
  • dairy barn
  • sheep field
  • small animal barn
  • exhibition halls
  • play structure
  • green spaces and picnic area 

Bathrooms are conveniently located throughout the farm, in each building, including the exhibition space on the second floor of the Dairy Barn. 

Renting the museum's venues

Ingenium and its three museum sites are available for events.

Please note that some of our spaces may not be available for booking, and events may be limited based on provincial guidelines for capacity and social distancing.

Check with our events team for available dates.

Food and Drink

 The Meadow at the Canada Agriculture and Food Museum

The picturesque setting of the Canada Agriculture and Food Museum is ideal for picnic lunches and snacks. You are welcome to bring your own picnic or sack lunch. The museum does not permit the use of barbecues or hibachis on site.

Two vending machines — a snack machine and a beverage machine — are located in Harvest Hall (inside the Learning Centre). 

Drinking fountains and bottle-filler fountains are available on-site. We recommend guests bring their own water bottle. 

FAQ
Will there be food and drink available on-site? (Click to expand)

Drinking fountains and bottle-filler fountains are available on-site. We recommend guests bring their own water bottle.

There is no indoor eating area. There is a limited number of picnic tables outdoors. Please be aware that picnic tables are not sanitized between users.

Can I still bring a picnic? (Click to expand)

Yes, but there is a limited number of picnic tables. Please be aware that picnic tables are not sanitized between users.

Animals

The Canada Agriculture and Food Museum is a demonstration farm in the heart of Ottawa. Visitors are always welcome, but some precautions are necessary to keep everyone — both humans and herds — safe.

Animal Welfare

View frequently-asked questions about animal welfare at the Canada Agriculture and Food Museum.

Browse Animal welfare FAQ

horses at the museum

Biosecurity

Protect yourself and the animals by practising biosecurity. Biosecurity is the word we use for simple, inexpensive steps that prevent the introduction and spread of diseases. Learn about biosecurity and the precautions you can take to protect yourself and the Museum’s animals. Download this PDF from the Canada Food Inspection Agency prior to your visit.

Biosecurity PDF

Filming and Photos

The Canada Agriculture and Food Museum welcomes visitors to take either still or video images of the Museum’s animals, buildings, exhibitions, and grounds during opening hours. All photography is for personal use only, not professional.

Please be respectful of the animals while using your camera. Getting too close or being too aggressive in your attempt to get an image could compromise your safety and cause stress to the animals. For safety reasons and for the enjoyment of all visitors, all indoor photography or video must be done with hand-held devices only; no tripods or selfie sticks indoors.

Please ensure that your photography activities respect the needs, privacy, and safety of visitors, staff, and volunteers. Your activities must not distract staff or volunteers from their primary duties. Please do not take images of other visitors or of Museum staff or volunteers. Photographing visiting schoolchildren and day camp participants is not permitted at any time.

Please remember that the Museum is a working farm. Please be mindful of safety and understand that seasonal weather conditions can impact your visit and photography.

Photography guidelines

Handheld cameras, video cameras, and camera phones are welcomed in all public indoor and outdoor spaces, subject to the following:

  • Photographs and videos are for personal use only and may not be sold or used for any form of promotion, information campaigns or propaganda unless consent has been explicitly granted in writing by Ingenium – Canada’s Museums of Science and Innovation. Failure to request consent for such activities may result in legal action.
  • Selfie sticks and tripods are allowed in outdoor spaces only. Selfie sticks and tripods are not allowed inside.
  • Please maintain a safe distance and regard for all animals, machinery, and visitors.
  • Please do not take images of visitors who are not in your party, or images of Museum staff or volunteers.
  • Photographing visiting schoolchildren and day camp participants is not permitted at any time.

The Canada Agriculture and Food Museum reserves the right, at its sole discretion, to withhold and/or withdraw permission from visitors to take images on its premises if such activity is a disruption to other visitors, staff, or volunteers, and/or is perceived to possibly compromise privacy and/or safety.

The Museum is not responsible for loss of, theft of, or damage to your camera or any other property.

Professional filming and photography on Museum property are permitted only by obtaining permission in advance from the Museum. Failure to request such permission may result in legal action.

Drones

For safety reasons, drones are not permitted at the Canada Agriculture and Food Museum.

Contact

General Information

E-mail: contact@IngeniumCanada.org
Phone: 613-991-3044
Toll free number: 1-866-442-4416

Membership Office

E-mail: contact@IngeniumCanada.org
Phone: 613-991-3044
Toll free number: 1-866-442-4416

Fundraising Office
Business Development

Email: kdunster@IngeniumCanada.org

Phone: 613-903-4200 ext. 2102

Media Inquiries
Mailing Address

Canada Agriculture and Food Museum
P.O. Box 9724, Station T
Ottawa, ON K1G 5A3
Canada