Visit the Museum

Special Needs and Accessibility

The Canada Science and Technology Museum is committed to providing an accessible environment to visitors of all ages and abilities.

On this page:

Getting to the museum

Parking

To see a map and how to get to the Canada Science and Technology Museum by car, see Directions.

Visitor drop off and pick up is allowed at the main entrance to the museum.

The museum offers paid parking. Please note that the ticketing system uses your vehicle’s licence plate number; be sure to note it before leaving your car to pay. You do not need to return to your vehicle after making payment; your vehicle plates are tracked.

There are several designated parking spots for expectant mothers near the museum’s main entrance.

Public transportation

To reach the Canada Science and Technology Museum by bus, use the OC Transpo travel planner. You can also call OC Transpo at 613-741-4390.

Entrance

The main entrance and group entrance are accessible to people using wheeled devices.

In the museum

Getting around

Wheelchairs can be borrowed free of charge, on a first-come, first-served basis. To sign out a wheelchair, please visit our admissions desk.

The Canada Science and Technology Museum features level flooring throughout, with the exception of the Steam: A World in Motion exhibition and the Sound by Design exhibition, which are accessible via a ramp.

In the From Earth to Us exhibition, a public viewing area is accessible via an elevator.

Seating is available in all areas of the museum. Each seating area includes seats with arm and back supports.

Auditorium and Demo Stage

Both the Auditorium and the Demo Stage feature seating for visitors using wheelchairs, as well as seats with arm and back supports.

Visitors with hearing impairments can borrow neck loops at the admission desk.

Support persons

The Canada Science and Technology Museum offers free admission to one support person accompanying a person with disabilities.

Service animals

Service animals, such as guide dogs and hearing dogs, are welcome in the Canada Science and Technology Museum.

Washrooms

Washrooms are located: in the main entrance of the museum; across from the cafeteria; and at the back of the museum (through the From Earth to Us exhibition).

In addition, there is a separate gender-neutral/universal washroom, equipped with an adult-sized change table and a motorized lift, located across from the cafeteria.

Baby care and nursing

Washrooms throughout the museum feature diaper-changing tables.

A baby care and nursing room is available to patrons within the ZOOOM – Children’s Innovation Zone.

Breastfeeding is welcome in all locations in the Canada Science and Technology Museum.

Wayfinding for visually-impaired visitors

The Key2Access wayfinding app is offered at the museum. The free app can be downloaded for iPhone and Android.

Assistive listening and volume controls

The Auditorium and the Demo Stage are equipped with an assistive listening system to assist visitors with hearing loss. Visitors with hearing impairments can borrow a neck loop from the admission desk for use in the Auditorium and the Demo Stage.

Exhibits that include a sound component feature volume controls and headphone jacks. The museum does not provide headphones.

Sensory concerns

Light, noise, and crowds will vary throughout the Canada Science and Technology Museum.

At peak times, the museum will be noisy; visitors may consider bringing noise-reducing headphones.

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