Hours and Location

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Health and Safety

To ensure a safe and enjoyable visit for our visitors and staff, the following health and safety guidelines are in place.

For your health and safety, some interactive touch experiences in the exhibitions are not currently available. 

Cartoon illustration of a woman lying in bed with a washcloth on her forehead. Next to the woman is a thermometer showing a high temperature.

STAY AT HOME IF YOU HAVE SYMPTOMS

If you have any symptoms, please postpone your visit until you are well.

Cartoon illustration of two adults and a child wearing a mask

FACE MASKS RECOMMENDED

Masks are no longer mandatory but recommended in the museums. 

Online Ticketing

ADVANCED TICKETS RECOMMENDED

It is strongly recommended that all visitors reserve their tickets in advance to avoid disappointment. This includes Ingenium Members and those visiting during the free hour.

Cartoon illustration of two hands covered in soap suds held under the flow of a water tap.

ENHANCED CLEANING AND HAND-WASHING STATIONS

Hand-sanitizing stations are available throughout the museum. High-touch areas are cleaned and disinfected frequently.

Cartoon illustration of two people in masks looking at various microscopes on a shelf. An arrow indicates that they are standing two metres apart.

PHYSICAL DISTANCING RECOMMENDED

Families and other social units keep at least two metres (six feet) apart from others when possible.

Visitor Code of Conduct

Visitor Code of Conduct

The Canada Science and Technology Museum is a national museum and is open to all. Respectful use of the space and resources ensures a safe and enriching experience for all visitors.

IMPORTANT! During COVID-19, following the museum and public health guidelines will help to keep you and your loved ones safe during your visit.

We also ask that you adhere to the guidelines defined in the PDF below.

Code of Conduct PDF

LIST OF PROHIBITED ITEMS

  • Any bag exceeding 35cm x 35cm x 15.25cm in size
  • Hard-covered briefcases
  • Flags, banners, or posters that might obstruct a visitor’s view
  • Alcohol and glass bottles
  • Drones or other similar objects
  • Any object that makes noise (bells, horns)
  • Any animal, except service animals (presentation of certification required)
  • Fireworks or other pyrotechnical apparatus
  • Laser pointers
  • Audio visual equipment; i.e., video cameras on tripods (exceptions need preapproval by Public Affairs  prior entry) Please contact: contact@IngeniumCanada.org
  • Any weapon, pocket knife, cutter, blade, or any other knives, prohibited weapons, blunt objects, aerosol, capsicum/“pepper spray”*
  • Any object deemed suspicious by security personnel*

*KNIVES, WEAPONS or SUSPICIOUS ITEMS

  • Any knife, weapon, or object considered dangerous or risky is prohibited on the premises
  • Any person with that type of item in their possession will be denied access to the venue, unless they voluntarily dispose of the object in the containers provided for this purpose
  • Weapons and other items voluntarily given up for that purpose will be destroyed.

Online Ticketing

Advanced ticketing is strongly recommended to avoid disappointment!

Purchase your e-ticket

When purchasing your ticket, you will be able to select a time slot. Your e-tickets will be available to download on your mobile device.

NOTE: E-tickets are non-transferable, and cannot be cancelled. Unable to purchase your tickets online or have questions? Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

Stay at home with symptoms

If you have symptoms such as shortness of breath, fever, or a sore throat shortly before your planned visit, stay at home. You can switch your ticket to another day, free of charge. Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

FAQ
Do I need to buy tickets in advance? (Click to expand)

Advanced ticketing is no longer required, but it is strongly recommended to avoid disappointment. Using advanced ticketing, you will be able to choose a specific time to start your visit. Unable to purchase your tickets online or have questions? Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

Please ensure you arrive on time. 

What happens if I miss my time slot? (Click to expand)

Visitors are responsible for arriving on time for the visit time indicated on their ticket.

Can I buy a ticket on-site? (Click to expand)

Yes, some tickets are available on site. However, we strongly recommend that visitors purchase their tickets online to ensure they can visit at their desired time. Unable to purchase your tickets online or have questions? Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

Is there a time restriction for my visit inside the museum? (Click to expand)

No, there is no restriction on the duration of your visit. Please note that an average visit takes approximately two hours.

Can I leave the museum and re-enter? (Click to expand)

Yes! Visitors may wish to leave the museum for lunch, then re-enter the museum with the presentation of a valid ticket. 

Can I get a refund or make changes to my reservation? (Click to expand)

Ticket holders are unable to cancel their tickets.

For any inquiries regarding your purchased tickets, please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

I have purchased a ticket and am scheduled to visit the museum soon, but now I have (mild) symptoms. What should I do? (Click to expand)

If you have a cold or other symptoms, please stay at home, in accordance with Ottawa Public Health guidelines. You can switch your ticket to another day, free of charge. Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

What if I don’t have a credit card, or I am unable to access the e-ticketing portal? (Click to expand)

Please contact our Customer Relations Team by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.

I would like to visit the museum with a group; how can I purchase tickets? (Click to expand)

The museum is now accepting group bookings (minimum 15 people). For group fees, please refer to Admission

To make a group booking request, please contact us by email or by phone:

Email: contact@IngeniumCanada.org
Telephone: 613-991-3053
Toll-free: 1-866-442-4416

Hours

The Canada Science and Technology Museum is open year-round.

Hours of operation are Tuesday to Sunday, 9 a.m. to 5 p.m. 

Special holiday hours:

  • Dec. 24, 2022: The museum closes at 2 p.m. 
  • Dec. 26, 2022 to Jan. 8, 2023: The museum is open daily.

The museum is open on statutory holidays, except December 25.

The museum offers free admission from 4 p.m. to 5 p.m. 

Admission

Scroll to the right to view more of the table.

Category Fees
Adult $18.50
Senior (age 60+) / Student* $14
Youth (ages 3-17) $12
Children (age 2 and under) Free
Family (2 adults and up to 4 youth) $47
Member Free

All admission prices do not include applicable taxes and are subject to change without notice.
Admission is free daily between 4 p.m. and 5 p.m.** Advanced ticketing is strongly recommended. 

*Students must show valid student identification.
** Free admission does not apply to special exhibitions and events.

Purchase your e-ticket


Complimentary admission

Ingenium offers free admission to all active Canadian military personnel, Canadian military veterans, Indigenous peoples, including First Nations, Inuit and Métis, and a support leader accompanying a person with disabilities. When available, presentation of an Identification Card is requested.

Become a member for unlimited free admission!

Pass Holders

If you have a pass for a free museum visit, please check in at the museum’s front desk. You will be able to access the museum at the next available time slot. Please note that we cannot guarantee access to our museum at a specific time.


Group Fees (minimum 15 people)

Scroll to the right to view more of the table.

 Category Fee (per person)
Adult $15
Senior (age 60+) / Student* $12
Youth  (ages 3-17) $11
Children (age 2 and under) Free
Bus driver / tour escort
(max 2 per group)
Free

All admission prices do not include applicable taxes and are subject to change without notice.

*Students must show valid student identification.
Admission is free daily between 4 p.m. and 5 p.m.

Reservations

Group Reservation Request

You can also connect directly to our Customer Relations team:
Phone: 613-991-3053 or 1-866-442-4416

Tourism professionals

For preferential group rates, send an email to: contact@IngeniumCanada.org.

Location

1867 St Laurent Blvd

By Car By car

From the Queensway (Highway 417):

  1. Exit at St Laurent Blvd (south).
  2. Drive 2.6 kilometres south, to Lancaster Road.
  3. Turn left on Lancaster Road.

The museum offers paid, on-site parking. However, due to a high volume of visitors – especially during weekends and holidays – you are encouraged to use alternate modes of transportation.


by bus By public transit

To reach the museum by bus, use the OC Transpo travel planner. You can also call OC Transpo at 613-741-4390.

Parking

The museum offers paid, on-site parking, with registration of your licence plate.

Pay by phone!

We recommend visitors download the Park Indigo app on your phone before your museum visit, for a touchless option. 

  1. Download the app on IOS or Android.
  2. When you arrive at the museum, find a parking spot.
  3. Using the app, select the museum as your location.
  4. Enter your licence plate number.
  5. Select the desired amount of time.
  6. Pay by phone* and enjoy your museum visit!

*Please pay for parking on-site. Paying in advance does NOT GUARANTEE a parking place.

On-site parking fees

  • $3.25 per hour
  • $8 daily maximum
  • $5 evening flat rate after 5 p.m.

Rates include applicable taxes and are subject to change without notice.
An average visit to the museum lasts two hours.

A daily maximum parking ticket is valid at the Canada Agriculture and Food Museum, the Canada Aviation and Space Museum, and the Canada Science and Technology Museum (same day only).

The museum remains committed to providing visitors with an affordable educational experience. All parking revenues will be invested in the museum to support programming. Automated pay stations are conveniently located and easy to use.

On-site payment methods

If you are unable to download the Park Indigo app, you may make use of the on-site pay stations by using coins, Visa, Mastercard, or Amex. Please respect the guidelines for physical distancing, handwashing, and wearing a mask while paying for parking. 

Buses

For tour and school buses, there is a passenger drop-off area at the front entrance.
Bus parking is limited. 

 

Parking Map

FAQ
Will I still be able to use the parking meters on-site? (Click to expand)

We recommend visitors download the Park Indigo app on your phone before your museum visit, for a touchless option.

However, for those who are unable to do so, the existing parking meters will be available.

Accessibility

The Canada Science and Technology Museum is committed to providing an accessible environment to visitors of all ages and abilities.

Getting to the museum

Parking

Visitor drop off and pick up is allowed at the main entrance to the museum.

The museum offers paid parking. Please note that the ticketing system uses your vehicle’s licence plate number; be sure to note it before leaving your car to pay. You do not need to return to your vehicle after making payment; your vehicle plates are tracked.

There are several designated parking spots for expectant mothers near the museum’s main entrance.

As part of the museum’s ongoing commitment to accessibility, designated spaces are available for people with special needs (permit required). There is no fee for parking vehicles with this permit.

Public transportation

To reach the Canada Science and Technology Museum by bus, use the OC Transpo Travel Planner. You can also call OC Transpo at 613-741-4390.

Entrance

The designated main entrance is accessible to people using wheeled devices.


In the museum

Getting around

Wheelchairs can be borrowed free of charge, on a first-come, first-served basis. To sign out a wheelchair, please visit our admissions desk.

The Canada Science and Technology Museum features level flooring throughout, with the exception of the Steam: A World in Motion exhibition and the Sound by Design exhibition, which are accessible via a ramp.

Seating is available in all areas of the museum. Each seating area includes seats with arm and back supports.

Demo stage

The Demo Stage features seating for visitors using wheelchairs, as well as seats with arm and back supports.

Support persons

The Canada Science and Technology Museum offers free admission to one support person accompanying a person with disabilities. The support person must present themselves at the front desk.

Service animals

Service animals, such as guide dogs and hearing dogs, are welcome in the Canada Science and Technology Museum.

Washrooms

Washrooms are located in the main entrance of the museum, and at the back of the museum (through the From Earth to Us exhibition).

In addition, there is a separate gender-neutral/universal washroom, equipped with an adult-sized change table and a motorized lift, located across from the cafeteria.

Baby care and nursing

Washrooms throughout the museum feature diaper-changing tables.

Breastfeeding is welcome in all locations in the Canada Science and Technology Museum.

Volume controls

Exhibits that include a sound component feature volume controls and headphone jacks. The museum does not provide headphones.

Sensory concerns

Light, noise, and crowds will vary throughout the Canada Science and Technology Museum.

At peak times, the museum will be noisy; visitors may consider bringing noise-reducing headphones.

Designated accessible parking

As part of the museum’s ongoing commitment to accessibility, designated spaces are available for people with special needs (permit required). There is no fee for parking vehicles with this valid permit.

Mellow mornings

Mellow Mornings are scheduled sessions created to provide a low-sensory environment for young visitors with various disabilities. These events offer a calmer environment, allowing youngsters to take full advantage of various Museum experiences.  

Sensory Guides

The sensory guides are pre-visit tools to prepare visitors for things they might see and do as they visit the Museum. They are designed to support individuals with autism spectrum disorders or disabilities. However, everyone can benefit from these visual guides. 

Site Plan and Facilities

Graphic illustration of the Canada Science and Technology Museum floorplan

There are lots of things to see and do as you explore Canada’s story of science, technology, and innovation! See live fire demos and other fun experiments. Stand side-to-side with a locomotive. Imagine living in a tiny house. Surround yourself with the bicycle vortex. See spy cameras, chicken glasses and a nuclear fusion reactor. These are just some of the exciting innovations to explore. 

The Visitor Map provides an overview of the Museum’s main exhibitions, activity areas, and highlights that should not be missed.

Open Site Plan PDF

Facilities

While engaging, educational exhibitions are the main attraction, visitors to the Canada Science and Technology Museum will also enjoy the modern, spacious feel of this 80,000 sq. ft. space.

All museum exhibitions and indoor programs are completely accessible to wheelchairs and strollers. Courtesy wheelchairs are available at the Admission desk.

Washrooms – all equipped with diaper-changing facilities – are available throughout the museum (see the museum floor plan for specific locations).

A coatroom and lockers ($) are available.

Rent the museum’s Venues

Ingenium and its three museum sites are available for events. Please note that some of our spaces may not be available for booking. 

Check with our events team for available dates.

Food and Drink

The Collective | Le Collectif; an Urban Element experience is the new café at the Canada Science and Technology Museum.
Learn more about The Collective | Le Collectif.

Check out The Collective | Le Collectif seasonal menu!

hours of operation

Wednesday to Sunday, 11 a.m. to 4 p.m.

Drinking and bottle-filler fountains are available on-site. We recommend guests bring their own water bottle.

Food and drink are not permitted on the museum floor.

During temperate weather, picnic tables are available outside. The museum does not permit the use of barbecues or hibachis on site. 

Boutique

No visit is complete without stopping in our Boutique. Whether to find inspired science books, kits, toys, clothing and gifts - you will find a fantastic selection of unique and educational products... all related to your museum experience.

Our ever-changing toy section includes retro toys, products, and educational kits that parents will appreciate as much as their kids. Budding, young innovators can roll up their sleeves and enjoy hands-on play with plasma balls, water rockets, astronaut ice cream, and much more!

Hours of Operation

The Boutique is open from 10:30 a.m. to 5:00 p.m. Monday to Sunday.

Methods of payment

The Boutique accepts cash, debit, Visa and Mastercard.

Contact us

Boutique Email: boutique@IngeniumCanada.org

SHOP ONLINE

(All prices in Canadian dollars; shipping extra)

Filming and Photos

The Canada Science and Technology Museum welcomes visitors to take either still or video images of the museum’s artifacts, exhibitions, and building during opening hours. All photography must be used for personal use only, not professional/commercial.

For safety reasons and for the enjoyment of all visitors, all indoor photography or video must be done with hand-held devices only; no tripods or selfie sticks indoors.

Please ensure that your photography activities respect the needs, privacy, and safety of visitors, staff, and volunteers. Your activities must not distract staff or volunteers from their primary duties. Please do not take images of other visitors, museum staff, or volunteers. Photographing visiting schoolchildren and day camp participants is not permitted at any time.

Photography guidelines

Handheld cameras, video cameras, and camera phones are welcomed in all public indoor and outdoor spaces, subject to the following:

  • Photographs and videos are for personal use only and may not be sold or used for any form of promotion, information campaigns, or propaganda unless consent has been explicitly granted in writing by Ingenium – Canada’s Museums of Science and Innovation. Failure to request consent for such activities may result in legal action.
  • Selfie sticks and tripods are allowed in outdoor spaces only. Selfie sticks and tripods are not allowed inside.
  • Please maintain a safe distance and regard for all visitors.
  • Please do not take images of visitors who are not in your party, museum staff, or volunteers.
  • Photographing visiting schoolchildren and day camp participants is not permitted at any time.

The Canada Science and Technology Museum reserves the right, at its sole discretion, to withhold and/or withdraw permission from visitors to take images on its premises if such activity is a disruption to other visitors, staff, or volunteers, and/or is perceived to possibly compromise privacy and/or safety.

The museum is not responsible for loss of, theft of, or damage to your camera or any other property.

Professional filming and photography on museum property are permitted only by obtaining permission in advance from the museum. Failure to request such permission may result in legal action.

Drones

For safety reasons, drones are not permitted at the Canada Science and Technology Museum.

Share your photos with us!

We’d love to hear about your museum experience – share your photos and comments through our social media channels.

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Contact

General Information
Reservations
Membership Office
Business Development

Email: kdunster@IngeniumCanada.org

Phone: 613-903-4200 ext. 2102

Media Inquiries
Fundraising Office
Mailing Address

Canada Science and Technology Museum
P.O. Box 9724, Station T
Ottawa, Ontario  K1G 5A3
Canada